Services- Standardized practices. unrivaled results.
Design & Engineering
No project is complete without the programming and system configuration needed to create a platform that brings all your technology together. Reliable programming serves as a universal language between your lighting, audio, video, security and more. Each one of our programmers brings their technical expertise to create an effortless control experience via touch screens, keypads, remotes and smart home automation devices. Every job is unique so we will tailor your system interfaces to match your project’s capabilities and desired functionality, whether you are located in Portsmouth, NH, or Elizabeth, ME.
Coordinating the completion of our smart home automation technology projects requires active project management from our staff to ensure protocols are met, design plans are followed and that any as-built documentation is updated whenever new work orders or changes occur. Since different groups may be working on security, AV and lighting subsystems separately it’s important to have a dedicated project manager in charge of bringing them all together. Our project managers oversee and communicate with technicians, contractors and subcontractors to ensure they’re following the project design and staying within schedule on your Portsmouth, NH, or Elizabeth, ME area projects.
Our technicians can actively monitor all your network and IP-connected devices from a remote monitoring system. From a centralized performance dashboard they can immediately gauge the status of all your devices. They will see a real-time update on lighting, climate, security and AV components and know immediately if there are issues that need to be resolved. Just as important, they’ll automatically download any new software upgrades or patches. As part of your system monitoring we’ll also conduct regular network performance tests since latency is often a cause for performance issues.
Maintenance & Support
We offer world-class service for all our projects in Wells, ME in the form of ongoing maintenance and support to resolve any issues quickly and efficiently. All technology experiences some wear and tear so we constantly fine-tune your system to ensure it meets all your performance and functionality standards. We offer service plans tailored to your project which include 24/7 remote monitoring system management, tech support, priority response time and yearly on-site tech reviews. We’ll also serve as your technology advisor and let you know when we hear of new technology that may enhance your system performance.