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Services- Standardized practices. unrivaled results.

Our staff is continually trained on the latest industry trends and products in order to deliver a wide variety of first-class services. Through our wide-reaching capabilities we offer technology solutions entirely tailored to your needs.

Consultation

To create personalized technology solutions for you, we need to know as much as we can about you. All of our projects begin with a thorough needs analysis. After asking a variety of questions to ascertain your needs and performance expectations, we’ll advise you on the products and solutions that make the most sense for your lifestyle or business. We’ll cover your space room-by-room, in many cases doing a physical walk-through, to better understand how you use each room and the ways you could integrate technology for added comfort and efficiency.

Project Specification

Once we’ve undergone that original needs analysis we’ll document it to include your specific budget qualifications and performance expectations. The initial design proposal outlines the subsystems you want to include in your home in an easy-to-follow room by room format. We go in-depth to outline the features and functionality for each room when it comes to lighting, audio, video and networking. For example, we’ll document which rooms should have Wi-Fi coverage and the different shading models you may want to include in each. After presenting the project specification, we’ll integrate any of your feedback before proceeding to the project design.

Design & Engineering

We take the approved project specifications and interpret them with exacting detail to match all of the capabilities and functionality you expect. At this stage we’ll outline hardware model numbers and prices as well as all the labor needed to execute the job. Backed with Computed Aided Design (CAD) technology and project drawings, our engineering team crafts a comprehensive plan for all technicians and trade partners to follow. These include vital information on low-voltage wiring, looping and grouping of lighting loads, engineering schematics, rack elevations and keypad specifications.

Programming

No project is complete without the programming and system configuration needed to create a platform that brings all your technology together. Reliable programming serves as a universal language between your lighting, audio, video, security and more. Each one of our programmers brings their technical expertise to create an effortless control experience via touch screens, keypads, remotes and smart home automation devices. Every job is unique so we will tailor your system interfaces to match your project’s capabilities and desired functionality, whether you are located in Portsmouth, NH, or Elizabeth, ME.

System Documentation

Extensive documentation in the form of CAD designs and project drawings results in a streamlined and transparent construction and installation process that lets us stay within schedule. This documentation serves as a vital tool for our technicians to use to ensure the end result includes all the capabilities and functionalities you wanted. Our project documentation will include all low-voltage wiring requirements, device locations, power specifications, rack elevations and schematic level engineering. We share this documentation with you as well as any property managers, architects or designers involved in the process.

Project Management

Coordinating the completion of our smart home automation technology projects requires active project management from our staff to ensure protocols are met, design plans are followed and that any as-built documentation is updated whenever new work orders or changes occur. Since different groups may be working on security, AV and lighting subsystems separately it’s important to have a dedicated project manager in charge of bringing them all together. Our project managers oversee and communicate with technicians, contractors and subcontractors to ensure they’re following the project design and staying within schedule on your Portsmouth, NH, or Elizabeth, ME area projects.

Wire Installation

Low-voltage wiring serves as the foundation behind all our integrated technology projects. As part of our project designs we integrate the fiber and copper wiring needed to support any AV, security, networking, lighting and surveillance capabilities. Our wiring infrastructure accommodates all current system requirements and allows for future technology upgrades in the future. Not only do we take great care to choose the appropriate wire for each application, but we meticulously organize our racks for easy maintenance and upgrades. Different solutions are available for new construction or retrofits of an existing space.

System Monitoring

Our technicians can actively monitor all your network and IP-connected devices from a remote monitoring system. From a centralized performance dashboard they can immediately gauge the status of all your devices. They will see a real-time update on lighting, climate, security and AV components and know immediately if there are issues that need to be resolved. Just as important, they’ll automatically download any new software upgrades or patches. As part of your system monitoring we’ll also conduct regular network performance tests since latency is often a cause for performance issues.

Maintenance & Support

We offer world-class service for all our projects in Wells, ME in the form of ongoing maintenance and support to resolve any issues quickly and efficiently. All technology experiences some wear and tear so we constantly fine-tune your system to ensure it meets all your performance and functionality standards. We offer service plans tailored to your project which include 24/7 remote monitoring system management, tech support, priority response time and yearly on-site tech reviews. We’ll also serve as your technology advisor and let you know when we hear of new technology that may enhance your system performance.

Renovation & Remodeling

Explore smart technology solutions for residential and commercial renovation or remodeling projects. These allow you to update your existing infrastructure without having to start from scratch or tear down any walls. You can easily incorporate wireless shading, lighting and audio video solutions that enhance your everyday activities without requiring a lengthy and intrusive installation processes. Our staff is trained on the particular challenges associated with the design and implementation of retrofit solutions and based on your needs analysis intake, they’ll craft a system that integrates seamlessly with your existing decor and technology.

We’re Just a Click Away

Whatever your vision, we’re here to make it happen. Contact us today for more information and next steps.

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99 York St.
Suite #1
Kennebunk, ME 04043
(207) 985-9770

CEPro 100 2024

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